Welcome to Smart Home Automation 360!

The terms "We" / "Us" / "Our"/”Company”/”Merchant” individually and collectively refer to SHA360 and the terms "Visitor” ”User” refer to the users. These terms and conditions outline the rules and regulations for the use of our website, located at [www.sha360.com].

By accessing this website, we assume you accept these terms and conditions. Do not continue to use SHA360 (Smart Home Automation 360) if you do not agree to all the terms and conditions stated on this page. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

1.  Definitions

·  "Company" refers to SHA360 - Smart Home Automation 360.

·  "Website" refers to [www.sha360.com] or the mobile application.

·  "Customer", "You", and "Your" refers to you, the person using this website and agreeing to the Company’s terms.

·  "Products" refers to electrical, electronics and smart home devices and accessories sold on our platform.

·  “Payment Instrument” includes credit card, debit card, bank account, prepaid payment instrument, Unified Payment Interface (UPI), Immediate Payment Service (IMPS) or any other methods of payments which shall be developed or added or deployed by banks and financial institutions from time to time.

·  “Platform” refers to the website or platform where the Merchant offers its products or services and where the Transaction may be initiated.

·  “Transaction” shall refer to the order or request placed by the User with the Merchant to purchase the products and/or services listed on the Platform by paying the Transaction Amount to the Merchant;

·  “Transaction Amount” shall mean the amount paid by the User in connection with a Transaction;

2.  Merchant’s Rights

·  You agree that we may collect, store, and share the information provided by you in order to deliver the products and/or services availed by you on our Platform and/or contact you in relation to the same.

3.  Your Responsibilities

·  You agree to provide us with true, complete and up-to-date information about yourself as may be required for the purpose of completing the Transactions. This information includes but is not limited to the personal details such as name, email address, phone number, delivery address,age, and gender (or any other information that we may deem necessary for us to fulfil the Transaction) as well as the accurate payment information required for the transaction.

4.  Use of Website

You agree to use our website only for lawful purposes. You must not:

·  Engage in any fraudulent activity.

·  Use our content for commercial purposes without permission.

·  Attempt to gain unauthorized access to any part of the website.

·  The Platform may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us

·  Systematically retrieve data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

·  Circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Platform and/or the Content contained therein.

·  Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

·  Make improper use of our support services or submit false reports of abuse or misconduct.

·  Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

·  Interfere with, disrupt, or create an undue burden on the Platform or the networks or services connected to the Platform.

·  Attempt to impersonate another user or person or use the username of another user

·  Use any information obtained from the Platform in order to harass, abuse, or harm another person.

·  Use the Platform as part of any effort to compete with us or otherwise use the Platform and/or the Content for any revenue-generating endeavor or commercial enterprise.

·  Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Platform.

·  Attempt to bypass any measures of the Platform designed to prevent or restrict access to the Platform, or any portion of the Platform.

·  Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Platform to you.

·  Copy or adapt the Platform's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

·  Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Platform or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform.

·  Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Platform.

·  Use the Platform in a manner inconsistent with any applicable laws or regulations.

5.  Product Information

We aim to ensure that all product details, descriptions, and prices are accurate. However:

·  Prices may change at any time without notice.

·  Product images are for illustrative purposes only.

·  We are not liable for typographical errors or inaccuracies.

6.  Guidelines for reviews

·  We may provide you areas on the Platform to leave reviews or ratings. When posting a review, you must comply with the following criteria:

·  You should have firsthand experience with the person/entity being reviewed.

·  Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language.

·  Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.

·  Your reviews should not contain references to illegal activity.

·  You should not be affiliated with competitors if posting negative reviews.

·  You should not make any conclusions as to the legality of conduct.

·  You may not post any false or misleading statements.

·  You may not organize a campaign encouraging others to post reviews, whether positive or negative.

·  We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners.

·  We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform and/or distribute all content relating to reviews.

7.  Orders and Payments

·  By placing an order, you confirm that all details provided are accurate and complete.

·  Orders are subject to availability and confirmation of the order price.

·  Payment must be made in full at the time of ordering via our accepted payment methods.

8.  Shipping and Delivery

·  Shipping times may vary depending on your location.

·  We aim to dispatch all orders as indicated.

·  Delays may occur due to high demand or issues beyond our control.

9.  Returns and Refunds

Please refer to our [Return & Refund Policy] page for full details.

·  You may request a return within [1-2] days of receiving your product.

·  Items must be unused and in their original packaging.

·  Refunds will be issued after we receive and inspect the returned item.

10.Limitation of Liability

To the fullest extent permitted by law, SHA360 (Smart Home Automation 360) shall not be liable for any indirect, incidental, or consequential damages arising from:

·  Use of or inability to use our products.

·  Unauthorized access to or alteration of your data.

·  Any third-party links, tools, or software used through our site.

·  The User agrees that the only recourse that the User has in the event of receiving a defective product and/or deficiency in service or a product and/or service which does not match the provided description is to initiate the refund process which will be subject to the terms for refund under this agreement. We hereby expressly disclaim any liability to them for any losses.

·  The User shall indemnify and hold harmless the Merchant and its affiliates, agents and representatives from and against any and all claims, demands, causes of action, obligations, liabilities, losses, damages, injuries, costs and expenses incurred or sustained by reason of or arising out of any breach or alleged breach of any of the terms herein by the User

11.Governing Laws & Dispute Resolution

·  Please note that these terms of use, their subject matter and their formation, are governed by the laws of India . You and we both agree that the courts of India will have exclusive jurisdiction over any dispute.

·  Any dispute or claim arising out of or in connection with or relating to these Terms or their breach, termination or invalidity hereof (“ Dispute”) shall be referred to and finally resolved by arbitration in Puducherry.

·  The seat of arbitration shall be India and the arbitration proceedings shall be conducted in the English language.

·  The parties shall keep the arbitration confidential and not disclose to any person, other than those necessary to the proceedings, any information, transcripts or award unless required to do so by law. The decision of the arbitrator shall be final and binding on all the parties hereto.

·  The parties hereto agree that their consent for resolution of Dispute through arbitration shall not preclude or restrain either of them from seeking suitable injunctive relief in appropriate circumstances from courts in Puducherry.

·  The cost of arbitration shall be borne in the manner and by a party as determined by the arbitrators. In the meantime, each party shall bear its own cost for the arbitration which shall be reimbursed as per the directions in the arbitral award.

12.Grievance Redressal

·  You agree that if you have any question or complaint with regard to any product and/or service availed on our Platform, or pertaining to the Transaction, including but not limited to, double debit of Transaction Amount, fraudulent Transaction, unauthorized Transaction, refund requests, etc., you may reach us.

13.Disclaimer

·  That upon initiating a Transaction, you as a User are entering into a legally binding and enforceable contract with us to purchase the products and/or services, and you shall pay the price as listed on the Platform through legitimate and legal sources of funds and through the accepted Payment Instruments. That you shall provide accurate payment details to the secure payment system for making purchase on the Platform. The information provided by you may be utilized or shared with any third party if required in relation to fraud verifications or by law, regulation or court order. We expressly disclaim all liabilities that may arise as a consequence of any unauthorized use of a User’s Payment Instrument. That all payments undertaken by you are subject to your own risk and volition. We shall not be liable for any loss or damage occurred to you arising directly or indirectly due to the decline of authorization for any Transaction, malfunction, errors and/or unscrupulous activities. If you receive a User identification code, order ID, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. The content on our Platform is provided for general information only. The information provided does not to amount to advice from us in any manner and should not be relied upon. Where our Platform contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. This Platform includes information and materials uploaded by other Users of the Platform. You understand that such information and materials have not been verified or approved by us. The views expressed by other Users on our Platform do not represent our views or values. We do not guarantee that our Platform will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our Platform. You must use your own virus protection software.

14.Privacy Policy

·  Your use of our website is also governed by our Privacy Policy, which can be found [here].

15.Changes to Terms

·  We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon being posted on the website.

16.Contact Us

·  If you have any questions about these Terms and Conditions, please contact us at:

📧 Email: [info@sha360]
📞 Phone: [+91-9790727874]