We SHA360.COM request customers to review the notes written on below for any queries about our site and its hierarchy. In case if you would to clarify more, do mail us at info@sha360.com, or call us at +91-9790727874 between 10:00am to 6:00pm except Sunday to get any assistance.

FAQs - To know more about our website

1) Q. Are the product prices inclusive of GST?

1) A. All product prices are inclusive of GST however customers are to pay the delivery charge extra as indicated while ordering.

2) Q. How can I purchase on this website?

2) A. We offers you multiple payment methods. Whatever your mode of payment, you can rest assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet banking, debit/credit card, UPI, and other payment mode specified for making your purchase.

3) Q. Can the orders be delivered to all locations in India?

3) A. We are currently delivering many locations except a few which will be established in future.

4) Q. Is there a Cash on Delivery (COD) option available for any order?

4) A. Currently COD is not available, we will keep updated once it is ready. For the time being you may proceed with online payment mode.

5) Q. Is there any Warranty provided along with the products?

5) A. Please review each product line description and terms for the warranty provided by the respective company.

6) Q. How can I trust your website?

6) A. The intention of this website is to provide the right things to the right people in line with existing customers' encouragement & feedback at our facilities now we have launched "Door Delivery" to serve you. We are happy to support you with goodwill.

7) Q. What would be an estimated delivery period?

7) A. Delivery period for South Region is 2 to 4 working days and North Region is 3 to 7 working days however some of the hills station or remote area may take additional days. For customization, please check in Shipping policy.

8) How can I cancel my order?

8) A. Any order cancellation at sha360.com is allowed within 4 hours of placing the order. To cancel the order, you are requested to call on +91-9790727874 or email to info@sha360.com with the purchase order number. 

9) Q. How can I get a refund for any order if gets canceled?

9) A. In case of any issue with the order, you can request a refund according to your preference subject to reasonable handling charges. Please drop an email to info@sha360.com to guide you further.

10) Q. Will you be providing any receipts after placing an order?

10). A. Yes. Once your order is confirmed and proceed, you will receive the purchase receipt & shipment details to your Email ID.

11) Q. What is the procedure to contact SmartHomeAutomation360?

11). A. Customer to send us the Whatsapp message with Order ID/Receipt details in order to call back for further discussion else contact us through email communication will also be appreciated.

11) Q. How about delivery and tracking of orders?

11). A. Please refer shipping policy for more details.

12) Q. What is the communication Email ID for buyers?

12) A. Buyers may clarify any order-related queries to info@sha360.com and automatic notifications will also be sent to the buyer for any updates, flow, or status.

13) Q. What is the communication Email ID for Manufacturers & OEMs?

13). A. Manufacturers and OEMs are requested to approach us at info@sha360.com.

Thank you for reviewing FAQ's